Delivery Times
At Ashani, each piece is individually handcrafted for you — never mass-produced.
This made-to-order approach allows us to minimize waste, reduce overproduction, and deliver a product that reflects our commitment to both exceptional quality and environmental responsibility.
Production Time
Once your order is placed, our skilled artisans begin crafting your item with precision and care.
This ensures every detail meets our highest standards before it is sent to you.
Estimated Delivery Times:
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Europe & USA: 5–9 business days
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GCC Countries: 7–12 business days
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Other Countries: 8–14 business days
Please note that during high-demand seasons or due to customs processes, delivery may take slightly longer. If this occurs, our Customer Care team will keep you updated every step of the way.
Returns & Refund Policy
At Ashani, your satisfaction is our priority.
If your order arrives with any defect, damage, or error on our part, we will gladly provide a free replacement or a full refund — at no cost to you.
As part of your first purchase with Ashani, we offer a one-time complimentary return or exchange, allowing you to shop with confidence from day one.
We stand by the craftsmanship of every piece and ensure it meets our highest quality standards. If an issue arises, simply contact our Customer Care team within 30 days of receiving your order, providing your order number and clear photos of the concern